Personal Information
This can be anything that identifies and relates to a living person. This can include information that when put together with other information can then identify a person. For example, this could be your name and contact details.
Personal data we collect from you:
When you provide the Council with your personal data, you give us your consent to hold this information in order to process your enquiry and provide you council services which are relevant to your enquiry.
We collect information in electronic and paper format by telephone, email, in person by a member of staff or through the website via e-forms and emails. When you make contact with us, we collect different kinds of information from you. This information may be categorised in the following way:
Category of personal data |
Description |
Contact |
Where you live and how to contact you. |
Financial |
Your financial information. |
Transactional |
Details about payments to and from the accounts you hold with us. |
Socio-Demographic (other Special Category data – see below) |
For example, details about your employment. |
Contractual |
Details of services we provide to you. |
Locational |
If you have made contact with us via our website, we will collect your IP address together with your website usage information using Cookies. For more information on how and why we use Cookies, please see our Cookie Policy. |
Communications |
What we learn about you from letters, emails and conversations between us. |
Social Relationships |
Your family, friends and other relationships. |
Open data |
Details about you that are in public records such as the Electoral Register. |
Documentary data |
Details about you stored in documents such as your passport, driver’s licence or birth certificate. |
Special Category data (or ‘sensitive’ personal data) |
We may request Special Category data from you where the law permits, for example where you give us your explicit consent, substantial public interest, defence of legal claims and vital interests of the data subject or another person. Special Category data is information that may reveal your:
- physical and mental health
- racial and ethnic origin
- political opinions
- religious beliefs
- sexual orientation
- sex life
- genetic and biometric data where it is processed to uniquely identify an individual
- trade union membership
|
Personal data we collect from third parties:
We may receive personal data regarding you from third parties. If appropriate, we will provide you with this Privacy Notice within one month of obtaining the information about you. We will also specify the source that we obtained the information from and if applicable, whether the source is publicly accessible.